Frequently Asked Questions

Making a Vb Card is as easy as making your new id card and can be done online in a few easy steps.

Generate customer ID

  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our officials will get in touch with you and will request for your email id and will send you an OTP for identity verification.

Send Us Your Information

  1. Email will contain a link to a digital form where you will submit all the information which will be on shown on your VB Card
  2. Customer needs to submit an self attested copy of the following documents:
    • Aadhar Card as an Identity Proof for individuals.
    • GST number if the VB Card is for the Business owners /Profile .

Payments and Delivery

  1. A verification E- mail will be sent regarding the information provided above along with the estimate copy of the bill.
  2. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  3. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  4. Share this link and grow your business.

  1. We want to make our customers aware that all the information that we ask is for the soul purpose to generate your VB Card.
  2. All information we request or intend to get is in the public domain.
  3. Febnik will never ask for any OPT or Password to your bank, paytm, BHIM / UPI payment portals, social media or any buying and selling accounts & Social Media Accounts. For any help regarding the same mail us at febnik.official@gmail.com
  4. At febnik we deal with utmost concerns for our customers privacy and confidentiality. We follow a strict privacy policy and data protection policy. You don't need to worry about any of the information we have about your business.

Addon and Changes to your VB Card is very easy and can be done completely online without any hassle to run to update your card just in a few steps.
  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. A verification E- mail will be sent regarding the confirmation of the information provided above along with the estimate copy of the bill.
  4. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  5. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  6. Share this link and grow your business.

  1. Bank transfer
  2. Paytm
  3. Bhim Up
  4. Never use any other payment methods
Addon and Changes to your VB Card is very easy and can be done completely online without any hassle to run to update your card just in a few steps.
  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. A verification E- mail will be sent regarding the confirmation of the information provided above along with the estimate copy of the bill.
  4. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  5. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  6. Share this link and grow your business.

Addon and Changes to your VB Card is very easy and can be done completely online without any hassle to run to update your card just in a few steps.
  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. A verification E- mail will be sent regarding the confirmation of the information provided above along with the estimate copy of the bill.
  4. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  5. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  6. Share this link and grow your business.

Addon and Changes to your VB Card is very easy and can be done completely online without any hassle to run to update your card just in a few steps.
  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. A verification E- mail will be sent regarding the confirmation of the information provided above along with the estimate copy of the bill.
  4. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  5. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  6. Share this link and grow your business.

Addon and Changes to your VB Card is very easy and can be done completely online without any hassle to run to update your card just in a few steps.
  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. A verification E- mail will be sent regarding the confirmation of the information provided above along with the estimate copy of the bill.
  4. After the process is done you need to pay the cost for your VB Card via any medium accepted by Febnik Productions Pvt. Ltd.
  5. Your Card Will be updated within the next 24 Working Hours and a Final Email will be sent with a link to your New VB Card :)
  6. Share this link and grow your business.

Our Engineers work to provide you with the best service everyday. Most of the services are resolved within 24hrs from the time we receive your complaints or service requests.
NOTE: Working hours are from : 10AM to 5PM IST , Monday to Friday,

Offices will be off on National Holidays according to Indian Annual Calendar

Hence we request our users to kindly submit your queries or call us during working hours to resolve your requests efficiently.


  1. Send US a mail / message / or give a call on the contact details provided below.
  2. Our Service Engineer will prompt you to share your Customer Id along with the detailed changes you want in your VB Card.
  3. For technical support we may request a convenient time to have a telephonic conversation to resolve your issue or will address you as via email along with the estimates time to resolve the issue
  4. A verification Email will be sent regarding the resolution of the issues and complaints after all the issues are cleared from our side.
  5. Now you are ready to enjoy your VB Card once again.

  1. Bank transfer
  2. Paytm
  3. Bhim Up
  4. Never use any other payment methods

If you have any inconvenience with our services we request you to get in touch with our Experts and mail your grievances on .... . If you still want to discontinue using Febnik VB Card follow the following steps.
  1. Send us an application by your registered email.
  2. Our service engineer will send an Identity Verification OTP on the email provided.
  3. After verification we will process your request to terminate the services.
  4. A verification E- mail will be sent regarding the termination of services.
  5. After verification, your services will be stopped.

Vb Card Pack Optimization, Addons have a nominal Service Charges which is used to manage your account details and database for your VB Card on our servers. While you upgrade or downgrade your existing services the data needs to be synced in order to provide you a hassle free experience. Our engineers ensure that pack shifting and optimization of VB Card is as easy as possible.


Upgrading Packs

Upgrading can be done any time regardless of current pack status. In Such cases,
Net Cost of upgrading a pack will be calculated as,
Net Upgrade Cost = (Upgrade Service Charge + Cost of New Service ) - Your remaining balance from active Service

Downgrading Packs

If Your current plan is still active, then Net Cost to downgrade will be calculated as,

Net Downgrade grade Cost = (Downgrade Service Charge + Cost of New Service ) - Your remaining balance from active Service

If Your current plan is exhausted, then Net Cost to downgrade will be calculated as,

Net Downgrade Cost = Cost of New Service


If you can't find answers to your answers above feel free to drop us a mail / message on the details given below. we will catch up to your issues and will try our best to serve you. Click Here